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Manager - Member Services

Football Australia

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  • Sydney New South Wales Australia
  • Full Time
14 Oct 2024
Applications 0

Description

ABOUT US

Football Australia is situated on the lands of the Gadigal people of the Eora Nation. We acknowledge the histories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples and commit to building a brighter future together.

Football in Australia is a melting pot of approximately 2 million participants represented by over 200 different cultures, we are proud to be the most diverse and globally connected sport within the Australian sporting landscape.

This diversity in culture, ideas, and experience makes us strong and prepares us to achieve our vision to ‘be a leading football nation where everyone is inspired to live and love the game’. To achieve this, we live by our company values which include: 

  • Impact On & Off the Field: Challenge the way we think and do to seek ways to grow the impact football has, influence industry thought leaders.
  • Inclusive & Diverse Football for all: Football is embedded in the nation's social fabric, follows the story of Australia, be accessible for all
  • A United Team: Bringing people together to unleash the power of football and to deliver the vision, we bring the team spirit to the game
  • Trust: Building trust across the whole football community, be trusted custodians of the game, act with integrity and objectivity

WHAT WE OFFER

At Football Australia we want to look after our people and below are just some of the many benefits of joining our team:

  • Flexible work arrangements
  • Birthday Leave
  • Study Leave
  • Wellbeing & Lifestyle leave
  • Paid Parental leave in addition to statutory government offering
  • Volunteer leave
  • Employee Assistance Program (EAP)
  • Partner discounts
  • Workplace Banking Program
  • Social Activities such as 5-a-side futsal

ABOUT THE ROLE

Reporting into the General Manager - Member Services, this role is responsible for managing and implementing Football Australia’s Member Federation strategy and the ongoing management of Football Australia’s engagement with its Member Federations. The role will also support all Football Australia departments in relation to their departmental needs for Member Federation support to achieve Football Australia’s core objectives. Specifically, this includes community commercial dependencies, the roll out of Football Australia’s new national registration platform, the roll out of Football Australia’s new technical strategy, the roll out of Football Australia’s new MiniRoos program and Football Australia’s annual census project.

The role is responsible for specific Member Federation engagement, building strong relationships, and creating greater alignment and consistency between Football Australia and Member Federation practices and programs. The role will be required to provide strategic input and focus on relationship management with key stakeholders to develop and improve how we bring communities together through football using best practice systems, processes, and programs and outstanding communication strategies.

Duties & Responsibilities: 

  • Support the General Manager - Member Services to develop a MF strategy that appropriately targets each affiliated Australian jurisdiction with the support they require from Football Australia
  • Support the General Manager - Member Services to lead the Member Federations including all required governance forums for the successful delivery of Football Australia strategy and programs
  • Manage the Member Federation taskforce to drive National Program objectives
  • Support the General Manager - Member Services to complete Member Federation performance reviews to ensure constant program development and progress measurement
  • Support the General Manager - Member Services to deliver Football Australia’s annual Census project
  • Support Football Australia’s Strategy Team with the evolution of Football Australia’s One Football initiatives & other nominated projects the impact Member Federations
  • Support the negotiation and implementation of service agreements with Member Federations that clarify program delivery and align the distribution of funding to program KPIs
  • Support on the development and implementation of enhanced and optimised national competitions (Australia Cup, NPL, NSD, Women’s Australia Cup, National Youth Championships).
  • Support the funding allocation for the AFC Women’s Asian Cup within community football programs (participation, competitions).
  • Assist with implementation of the national digital registration platform in specific Member Federations.

A full copy of the position description can be found here.

ABOUT YOU

Experience, Skills and Qualifications: 

  • A minimum 2 years’ experience in a management position preferably in a Sporting Role
  • Completed tertiary qualifications in sport management/administration or a related area of study;
  • Demonstrative experience in project management and implementation. Management of community sport projects highly desirable;
  • A team player with experience leading a team;
  • Experience in an administration role and advanced skills in the use of Microsoft Office software
  • Sound interpersonal skills with an ability to manage relationships and negotiate terms;
  • Previous Management of Community Sports projects
  • Excellent communication skills - both verbal and written;
  • Understanding of marketing principles and their application;
  • Demonstrated experience working/volunteering within schools or sporting clubs/organisations;
  • High attention to detail and a proven ability to prioritise work commitments and meet deadlines;
  • Ability to work independently as well as part of a team;
  • Proven ability and desire to develop the game of football, including women’s football.
  • A full list of experience, skills and qualifications can be found in the above position description

Additional Requirements: 

  • Full working rights in Australia
  • Working with children check (paid/employee) or state-based equivalent 
  • International Criminal History Record for each country (other than Australia) in which you have resided for 12 months or more in the last 10 years (if applicable)
  • Out of hours and weekend work as required

Click APPLY NOW to submit your application, including a cover letter and current resume.

Application Closing Date: 14 October 2024

Football Australia are an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity, and inclusion. Our values and behaviours support and encourage an environment that sees its people drive impact on and off the pitch, are trusting in each other, united to achieve and embrace an inclusive environment.

We encourage applications from people who identify as female or non-binary, Aboriginal or Torres Strait Island people, people with disabilities and people with culturally and linguistically diverse backgrounds. If you require support or advice with your application, please contact us.

In submitting an application, you agree to our collection statement. To review, head to the following link: footballaustralia.com.au/jobs/collection-statement

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