- Full Time Fixed Term Contract role: Start Date: January 2025 - October 2025 (10 months)
SEL is the exclusive hospitality program provider for Rugby Australia, responsible for designing, implementing, selling and delivering all official onsite and offsite hospitality across all inbound Wallabies Test Matches including the upcoming British & Irish Lions Tour of Australia in 2025 and The Rugby Championships.
We are now recruiting for the role of Hospitality Operations Coordinator to support the management and implementation of a best-practice national hospitality program across multiple stadiums and off-site venues.
Ideally the person will have previous experience and demonstrable track record in the coordination of large scale and multiple corporate hospitality events. Experience in event implementation, large scale events, and work within stadiums is highly desirable.
This role is perfect for an organised and driven professional looking to build on their experience in event operations and corporate hospitality, especially in a fast-paced, high-profile sporting environment.
Primary purpose of the role:
Reporting to the Program Manager & Operations Manager, the Operations Coordinator is responsible for the overall coordination of RA’s Hospitality Program which includes all Wallabies, Wallaroos and the British & Irish Lions Tour matches where hospitality is sold.
Duties and responsibilities will include the following;
- Coordinate operational elements of Rugby Australia hospitality functions including, floorplans, run sheet assistance, parking, trophy requests & movements, staff briefing notes & comms, merchandise delivery/distribution
- Coordinate the MDS (Match Day Schedule)
- Coordinate match day (satellite) catering and menus for bump in / hospitality team
- Contribute towards key event planning, timelines and ensure deadlines are met
- Assist with coordinating and developing Theming, AV and furniture requirements, innovating with new ideas to improve game day experience
- Liaise with suppliers and venues to deliver requirements in a timely, cost effective and professional manner
- Assist Program Manager and Operations Manager in adhering to budgets
- Coordinate team accreditation as well as any other relevant individuals that need access (i.e Sales Agents, Speakers, Function Managers)
- Assist with the development of match day event signage, including directional signage mapping, box signage and suite signage
- General team duties, supporting the hospitality team and in-house sales team
- Assist Ticketing Coordinator with ticket distribution when needed
- Any other event related duties as required
Requirements:
- Proven 1-2 years’ experience in coordinating high-profile events or hospitality programs, preferably in a sporting or stadium environment.
- Great attention to detail
- Ability to work effectively and efficiently under tight deadlines.
- Excellent problem-solving skills and ability to think under pressure
- Highly organised, with the ability to manage and prioritise multiple responsibilities across various areas.
- Can-do attitude
- Great communication and customer service skills
- Experience in sports administration is desirable
- Knowledge / interest in Rugby Union is also desirable
- Domestic travel and weekend work is required as part of the role
- Must be able to travel interstate and hold a current Australian driver’s license
