About Us

• We are a Canberra-based sportswear company.
• We support our clients and their members to order high quality sportswear for their athletes and supporters.
• We are a happy, dynamic team and we value our company culture.
• We're growing and need you to enable our growth.

About The Role

• Manage and enable the customer journey from enquiry, quote, invoice, order to delivery.
• Responsible for inbound sales and customer service requests via phone, live chat and email.
• Manage the production schedule with our key delivery partners.
• This is a hands-on role, you will be responsible for sales, customer service, production and logistics.
• Achieve KPIs with sales, on time delivery and customer service response times.
• Reporting to the Chief Executive Officer

About You

• Strong customer service and organisational skills.
• Strong attention to detail and multi-tasking skills.
• You have a positive attitude, are empathetic, and energetic.
• You work well autonomously as well as within a team.
• You are a quick learner.
• You value giving and getting feedback.

Benefits of The Role

• Growing organisation which in turn provides growing opportunities for your career.
• Joining an incredible team culture.
• Use incredible technology to empower your role.

Visa sponsorship for this role is currently not available.