Are you ready to take your career to the next level and work for one of the biggest clubs in the NRL? If you're passionate about sport, love working in a fun and team-oriented environment and want to be part of a Club that's making a difference, then the Parramatta Eels could be the perfect fit for you!

At the Parramatta Eels, we're all about uplifting lives, delivering unforgettable moments, and bringing communities together. Our employees are the driving force behind our success, and we're looking for talented and enthusiastic individuals to join our team.

Our Club values are accountability, being all-in, respect, and united - and we live and breathe these values every day. We're committed to fostering a supportive and inclusive workplace culture, where everyone has the opportunity to thrive and grow. Apply now and become part of the pride of the Rising West!

About the position

As a casual member of the Merchandise Team at Parramatta Eels home games in 2025, your primary responsibility is to ensure the efficient operation of game day sales at one of our merchandise outlets, creating a positive experience for customers and maximizing sales.

Key Responsibilities

• Customer Service:
  • Greet and assist customers.
  • Provide product information, answer questions, and offer recommendations.

• Sales and Upselling:
  • Actively promote and sell merchandise.
  • Suggest related items and upsell to increase sales.

• Inventory Management:
  • Monitor and maintain the inventory of merchandise within the outlet.
  • Replenish stock as needed to ensure products are available for customers.

• Visual Merchandising:
  • Keep the merchandise display area neat and well-organised.
  • Ensure that products are clearly visible and attractively displayed.
  • Implement visual merchandising guidelines.

• Cash Handling and Record-keeping:
  • Accurately handle credit card, and mobile payment transactions.

• Security and Loss Prevention:
  • Follow loss prevention protocols and report any suspicious activity.
  • Assist in maintaining the security of the merchandise booth.

• Assist with Setup and Cleanup:
  • Assist in setting up the merchandise booth before the event starts.
  • Help with packing and cleaning up the booth after the event.
  • Ensure that the merchandise area is left in good condition.

• Knowledge of Products:
  • Stay informed about the merchandise, including prices, sizes, and product details.
  • Be able to answer customer inquiries about the products.

• Teamwork:
  • Collaborate with other merchandise outlet staff to ensure smooth operations.
  • Assist team members when necessary, such as during busy periods or breaks.

About You

• Alignment with our Cultural Foundations (Vision, Values & Purpose).
• Previous retail or sales experience.
• Ability to multi-task, prioritise and manage time effectively.
• Customer service focus to both internal and external stakeholders.

To apply for this position click on the "Apply for this Job" button below. Applications Close: 5th January 2025.