Students Plus Pty Ltd

Students Plus Pty Ltd is an entity established by James Cook University to provide high quality representation, support services and relevant non-academic and recreation activities to students, in collaboration with the James Cook University Student Association.

Position Overview

The role of a casual JCU Sport & Gym Casual Staff is to provide assistance with the administration and operational tasks required for the successful delivery of activities and services provided by the JCU gyms and Sport and Recreation (S&R) Department (under Students Plus), as well as ensuring the safety of all participants at all times.

Roles and Responsibilities

Assist with gym operations and JCU student-based sporting programs (including night time and weekend events):

• Customer service and sales.
• Collection and processing player/member payments and memberships.
• Provide information of services to students and staff.
• Database entry.
• Assist with operational tasks at the gym and S&R activities including the running of sport games/matches.
• Cleaning of equipment, gym floor and surrounding areas.
• Equipment checks and performing basic maintenance tasks as required.
• Set up and pack down of events (including opening and closing of the gym).
• Ensure successful delivery of sporting events.
• Ensure adherence to Work Health and Safety requirements.
• Report any injuries/incidents according to JCU policies and procedures.
• Administration and reception support provided to the S&R and gym staff as directed.

Assisting with other Students Plus events such as Orientation week.

Selection Criteria

Selection and appointments will be assessed against selection criteria.

1. Sound organisational and time management skills, including the ability to plan, implement and deliver sports programs/events.
2. Experience, skills and knowledge in customer service and sales.
3. Skills and knowledge of common sports and equipment requirements.
4. Effective interpersonal skills and written and verbal communication skills that can be adapted for various audiences.
5. The ability to be able to work autonomously when completing jobs as well as completing tasks to a high standard. 
6. Demonstrated experience in maintaining a safe work environment and ensuring all Workplace Health and Safety requirements are followed.
7. To be physically fit for manual handling tasks required in role.