WynActive is looking for a Learn to Swim Coordinator to join our team.
Dive into a rewarding opportunity where you’ll make waves in the lives of our Swim School members and patrons!
If you’re passionate about swimming education, delivering exceptional customer experiences, and bringing energy to everything you do, we’d love for you to join our team as the WynSwim Coordinator – Learn to Swim.
In this exciting role, you’ll lead the way in creating an environment where members, patrons, and parents thrive and have an amazing time. With a focus on outstanding customer service, you’ll ensure everyone gets the most out of our fantastic swim programs. Come make a splash with us!
Key responsibilities:
The WynSwim Coordinator - Learn to Swim plays a pivotal role in overseeing the coordination and management of the Learn to Swim Program and its staff within the WynSwim team.
- Assist the Aquatics & Community Participation Manager in strategy development and delivery to enhance program effectiveness
- Lead the Swim School Leader and Swim Teacher teams to deliver high-quality WynSwim LTS Programs
- Manage rostering and timesheets for WynSwim LTS Programs
- Maintain and develop the WynSwim LTS program to ensure efficiency and effectiveness
- Monitor and evaluate the performance of swim instructors and provide ongoing feedback and support
- Maintain accurate records of swim school enrolment, attendance, and progress
- Respond to enquiries and resolve concerns from parents, students, and staff in a timely and professional manner
- Collaborate with other departments to promote the swim school program and expand its reach within the community
Desired Skills and Qualifications:
- Strong leadership and interpersonal skills
- Experience of at least 12 months in Learn to Swim leadership or Leisure Facilities
- Excellent organisational and time management abilities
- Ability to effectively communicate with diverse stakeholders
- Proficiency in relevant software and administrative tasks
- Commitment to continuous improvement and customer satisfaction
- Current Swimming and Water Safety Teacher
- Current Pool Lifeguard (or willingness to obtain)
- Specialised Swim Teacher electives (desirable)
- Provide First Aid Certificate
- CPR Certificate
- Current Police Records Check (or willingness to obtain)
- Current Working with Children’s Check – Employee (Victorian) (or willingness to obtain)
WLS is committed to providing an environment which protects the health, safety and wellbeing of all children and young people. We want children to be safe, happy and empowered. We are committed to ensuring the protection of children and young people from any form of abuse or conduct that puts children at risk. We require applicants to undergo an extensive screening process prior to appointment. If successful, applicants must comply with WLS’ Safeguarding Children and Young People Policy.
We are passionate about building an inclusive culture that recognises the diverse range of skills, experiences, and qualities of our people, and where everyone can contribute fully, feel valued and bring their whole selves to work. We recognise that a workforce that reflects the Australian population leads to better decision making, innovation and employee wellbeing.
