Melbourne Central Basketball Association (MCBA) is committed to fostering a positive and inclusive basketball community. We strive to deliver high-quality competitions, programs, and engagement opportunities for players, coaches, and officials. We are seeking a dedicated and experienced Operations Manager to oversee the day-to-day operational functions of our association and help drive continued success.

Key Responsibilities:

Competitions Management

• Oversee the coordination and delivery of both junior and senior domestic competitions.
• Collaborate with domestic competition stakeholders, including community clubs, through meetings and forums to ensure effective communication and high competition standards.
• Engage with teams, players, coaches, and officials to uphold high standards of sportsmanship and engagement.
• Ensure adequate staffing resources for each nightly competition and manage rostering for competition supervisors and assistant supervisors.
• Work closely with Competition Administrators to ensure smooth scheduling, team registrations, and game day operations.
• Communicate competition matters to all participating members in a timely manner.
• Oversee referee and competition staff payments, ensuring timely weekly processing.
• Manage the growth and development of domestic competitions.
• Develop, maintain, and implement By-Laws, policies, and procedures in consultation with the Operations team, MCBA Board, and relevant committees.
• Ensure alignment with MCBA’s values, policies, codes of conduct, and performance standards.

Staff Operations

• Lead employees and empower them to foster positive change aligned with the Association’s direction.
• Provide leadership, training, and performance feedback to team members.
• Promote a positive and productive team culture in line with MCBA’s values and objectives.
• Address and resolve operational issues promptly and effectively.
• Assist with Child Safety training as required.

Direct Reports:

• Competitions Administrator
• Competitions Supervisors and Assistant Supervisors
• Association Program Development Officer
• Any other employees as directed by the General Manager

Budget Management

• Accurately manage operational budgets.
• Collaborate with the General Manager to ensure financial sustainability.
• Monitor expenditure and identify cost-saving opportunities while maintaining operational quality.

Complaints Management

• Assist in handling complaints as required.

Commercial Relationships

• Identify and secure sponsorships, partnerships, and strategic alliances with local and national businesses.
• Target sponsors that align with MCBA’s values and goals.
• Draft, review, and negotiate sponsorship agreements in consultation with the General Manager.
• Develop sponsorship categories to grow the sponsorship base.
• Ensure sponsors are integrated into Association activities and receive appropriate recognition.
• Partner effectively with sponsors and stakeholders to contribute to mutual success.
• Successfully apply for grants to support MCBA/Tigers activities.

Other Operational Responsibilities

• Regularly review operational processes to identify areas for improvement.
• Lead the implementation of process improvements that enhance efficiency and service delivery.
• Stay informed on industry trends, innovations, and best practices to ensure MCBA remains competitive.
• Undertake other duties as required to meet MCBA’s operational needs.
• Work closely with Melbourne Central Basketball operations team.

Who We Are Looking For:

• Proven experience in operations management, ideally in a sporting or community-based organisation.
• Strong leadership skills with experience in team management and development.
• Excellent communication and stakeholder engagement abilities.
• Strong organisational and problem-solving skills with the ability to manage multiple tasks.
• Experience in sponsorship acquisition.
• Knowledge of basketball operations, competitions, and governance is desirable.
• Passion for community sport and alignment with MCBA’s values and vision.

Why Join Us?

• Be part of a dynamic and passionate team within a leading basketball association.
• Play a key role in shaping the future of basketball competitions and community engagement.
• A collaborative and supportive work environment.

If you have the skills, experience, and passion to contribute to MCBA’s success, we’d love to hear from you! 

Join us in making a lasting impact in the basketball community!