About Golf Australia:

Australian Golf is experiencing unprecedented growth and embarking upon an exciting journey of change.  Golf Australia is central to this as the governing body for golf in Australia.   

Our purpose is to have “more Australians playing more golf”, and our philosophy is that “all golf is golf, and all of us can be golfers”.  

The Australian Golf Strategy positions golf as “a sport for life and fun for all”.  Whether you are a member of a golf club, a round player playing social golf, a ball hitter at a driving range, a mini golfer playing with family and friends, or even one of the 5.8 million Australians who have said that they want to play but are not yet participating, Golf Australia would like to hear from you.  

As the governing body for Golf in Australia, our key responsibilities are to encourage participation across the sport whilst supporting the health of all places to play around the country.  Working alongside key industry partners such as the PGA of Australia and the WPGA Tour, Golf Australia helps provide player pathways through events at club and state level, through to the ISPS HANDA Australian Open.  In addition, we support the high-performance program developing talent through to the professional stage. 

About the Role:

The National Integrity Manager will be responsible for embedding the National Integrity Framework and other National Sporting Organisation (NSO) policies into all levels of the sport to ensure participants have confidence that they are participating in a safe, clean, inclusive, and fair sport.

Reporting to the Head of Governance and Operations, the National Integrity Manager will also be responsible for providing advice and guidance on integrity and complaint related matters for the NSO. 

Australian Golf Values:

We are committed to creating a culture that enables our employees to thrive and our Australian Golf Values are at the top of mind in everything we do:

• We Welcome Everyone
• We are Connected
• We are Courageous
• We Bring our Best

Key Responsibilities and Accountabilities:

The duties of the National Integrity Manager include, but are not limited to the following:

• Develop and manage the complaint resolution process in accordance with the relevant policies, including liaising with Sport Integrity Australia (SIA) and other stakeholders.
• Liaise with SIA and NSO member organisations to implement the National Integrity Framework across all levels of the sport.
• Develop and manage other NSO policies, guidelines and processes that inter-relate with the National Integrity Framework.
• Ensure compliance with integrity policy requirements, including National Integrity Framework and NSO Anti-Doping Policy.
• Provide leadership and assistance to NSO member organisations regarding integrity issues, concerns and practices, including in relation to any alleged breaches of the NSO’s rules, regulations, codes and policies.
• Operate in a timely and efficient manner, seeking advice, escalating complex matters and influencing accordingly
• Develop / maintain the NSO’s complaint management system ensuring best practice principles for data management and confidentiality are incorporated.
• Developing and maintaining sustainable and effective operational relationships with a range of internal and external stakeholders, including Sport Integrity Australia.
• Deliver integrity education programs to staff, athletes, volunteers and other stakeholders.

Key Requirements

In addition, you will have:

• Relevant tertiary qualifications or demonstrated experience in sport management, law, governance or related field.
• Proven ability to evaluate and manage reports of unacceptable behaviour in a fair and impartial manner.
• Demonstrated experience in effectively navigating difficult conversations with a wide range of stakeholders.
• Excellent communication and interpersonal skills including the ability to develop and maintain productive working relationships and influence change.
• Organisation and time management - ability to manage a caseload or manage competing priorities and adhere to strict deadlines to achieve results in a high-pressure environment.
• Strong record-keeping and problem-solving skills. Experience in analysing complex information and developing plans to achieve desired and timely outcomes.
• Experience in managing discreet, sensitive and confidential information.
• Experience in the Australian sport sector, particularly in the provision of advice in areas including member protection, child safeguarding, Anti-Doping and corruption in sport. (Desirable)

What we are looking for:

The ideal candidate will have personal qualities of integrity, initiative, drive and adaptability. They will be skilled in developing and managing policies, guidelines and processes to ensure the NSO is delivering a safe, clean, inclusive, and fair sport for all.  

We support Equal Opportunity practices and welcome applications from all individuals passionate about delivering exceptional customer experiences.

This role is for a part time fixed term contract (0.8FTE) 4 days per week.

What you will get in return:

• A fantastic opportunity to work in a global sport.
• A supportive culture that is flexible and inclusive for all individuals to thrive.
• Learning & development opportunities available.