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Oasis Customer Service Team Leader

Wagga Wagga City Council

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  • Wagga Wagga New South Wales Australia
  • Full Time
  • $77,933 to $93,520 pa + super
8 Dec 2024
Applications 0

Description

Are you interested in joining a leading facility in the fitness and leisure industry? Do you have experience in financial administration and customer service?

This position is responsible for providing efficient and effective financial administration and customer service for Council’s fitness and leisure facilities. 

Have you thought about a career in Wagga Wagga at Wagga City Council? Click here:

We offer:

  • Permanent full time, thirty-eight (38) hours per week.
  • Commencing salary of $2,997.44 gross per fortnight with the opportunity to progress to $3,596.93 gross per fortnight plus superannuation (11.5%).
  • Generous leave entitlements including four (4) weeks annual leave.
  • Access to Council’s Flexible Working Hours Agreement. Flexible working arrangements with commencement and finishing times dependant on operational needs.
  • Subsidies to assist with the cost of wellness and fitness activities.
  • Dedicated and supportive team environment.

Key responsibilities of the role include but are not limited to:

  • Lead the Customer Service Team and ensure high quality customer service across all fitness and leisure facilities.
  • Oversee financial, business administration and cash handling responsibilities including receipting, reconciliation, and petty cash.
  • Oversee the operation of the Oasis Aquatic Centre Café ensuring adequate staffing, budgeting, stock ordering, presentation, and compliance with relevant legislative requirements.
  • Maintain and operate leisure management software across all Council fitness and leisure facilities including providing training and advice to staff.

What you will need to succeed:

We are looking for someone with the following:

  • Qualifications relevant to the role i.e., Certificate IV in Business Administration, Marketing and/or Customer Service.
  • Current Food Safety Supervisors (FSS) Certificate. 
  • Current CPR Accreditation.
  • Current First Aid Certificate.
  • NSW Working with Children Check Clearance.
  • Class C Driver’s Licence.
  • Substantial experience in financial and business administration, cash handling, customer service and effectively leading a team.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

In accordance with Work Health and Safety legislation, the successful applicant is required to be vaccinated for Hepatitis A and Hepatitis B and will be asked to provide evidence of this.

All preferred candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, sexually and gender diverse people, people with lived experience and people of all ages

Essential Requirements

Application Instruction

For more information and to apply, please visit wagga.pulsesoftware.com/Pulse/jobs

Applications close Sunday, 8 December 2024 at 11.59pm AESDT.

If you are interested in this role and would like more information, please contact:

Marc Geppert - Marc Geppert, Manager Oasis Regional Aquatic Centre

(02) 6926 9380, 0408 680 984

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