Reports to: General Manager, Sport & Event Delivery, FIVB Beach Volleyball World Championships Adelaide 2025

Contract Length: 

• Start Date: March 2025
• Part-time contract until September 2025
• Full-time contract from October 2025 until end November 2025

Remuneration:

$60,000–$80,000 per annum (inclusive of superannuation), with the final pro-rata salary determined by the successful candidate’s qualifications, experience, and the number of days worked.

Location:

Adelaide, South Australia

Role will be a hybrid of work from home and in the office located at The Drive in North Adelaide.

Organisations:

Volleyball Australia (VA) is the peak body for the administration of the sport of Volleyball in Australia. VA’s Mission is to lead, partner and support the growth in participation, performance and profile of the sport in Australia. VA is the organisational body responsible for the delivery of the 2025 Beach Volleyball World Championships.

The FIVB is the global sports body governing volleyball as one of the most widely played sports in the world, and it represents 222 affiliated national federations world-wide.

Volleyball World is responsible for the hosting and delivery of the FIVB Beach Volleyball World Championships in conjunction with the local organiser, with the competition and rules of the game governed by the FIVB.

The next FIVB Beach Volleyball World Championships will take place in exclusively in the heart of Adelaide, South Australia in November 2025. This event will showcase the pinnacle of beach volleyball talent featuring 192 women and men from around the globe, while also leaving a legacy for the sport of volleyball and the community.

The South Australian Government is a major partner of the Adelaide BVWC.

Position Overview:

The FIVB Beach Volleyball World Championships Adelaide 2025 Organising Committee is seeking a highly motivated and organised Volunteer Coordinator to lead the planning, recruitment, training, and management of the event’s volunteer workforce. The successful candidate will begin in a part-time capacity (2 days per week) from March 2025 and will gradually transition into a full-time role as the Championships approach.

With a daily requirement of up to 300 volunteers, this role is critical in ensuring a seamless volunteer experience and a well-supported event. The Volunteer Coordinator will report directly to the General Manager – Sport & Event Delivery and work closely with other event stakeholders to deliver a memorable and professionally executed World Championships.

Successful Applicant will be required to adhere to Volleyball Australia’s policies and procedures including the National Integrity Framework and associated integrity policies and Code of Conduct.

Job Responsibilities:

Volunteer Recruitment and Sourcing: The Volunteer Coordinator will develop and implement a robust recruitment strategy in consultation with the General Manager – Sport & Event Delivery. This will include sourcing volunteers from a variety of avenues such as local volleyball schools in Adelaide, other school groups, Volunteering SA, Sport SA, corporate volunteer programmes, universities, and community organisations. A crucial aspect of this role is forging close ties with Volleyball SA to leverage their networks and expertise for event-specific recruitment.

Design and deliver training programs: to equip volunteers with the necessary skills to succeed in their roles. This includes the production of manuals, presentations, and online materials, ensuring volunteers are fully prepared for the demands of the event. Another key focus will be the creation of a rostering and scheduling system that can efficiently manage up to 300 volunteers per day. This system must be adaptable, allowing for quick resolution of schedule changes, absences, and other day-to-day challenges.

Maintain high volunteer engagement and retention: The Volunteer Coordinator will implement strategies to encourage volunteers to return for multiple shifts or days, thereby reducing the need for continuous recruitment. Fostering a welcoming and supportive environment, ensuring volunteers receive appropriate breaks and refreshments, and recognising their contributions through various initiatives will be fundamental to volunteer satisfaction.

Stakeholder and relationship management: The Volunteer Coordinator will collaborate with internal departments, external partners, and sponsors to match volunteer activity to event needs. They will liaise with the Community Engagement Working Group, to help shape locally focused strategies for volunteer and community involvement, and will represent the volunteer program at briefings, presentations, and stakeholder meetings.

Record-keeping and reporting: Maintain detailed databases of volunteer information, tracking attendance, performance, and feedback. Regular updates will be provided to the General Manager – Sport & Event Delivery, highlighting progress, addressing challenges, and offering insights for further improvement. During the event itself, the Volunteer Coordinator will oversee on-site volunteer operations, handling check-ins, troubleshooting issues, and ensuring all volunteers are well-supported in their roles.

Compliance & Child Safeguarding: Ensure the volunteer group and event workforce are compliant with current child safeguarding and protection processes including compliance and verification of working with children checks.

Budget Management: Track and reconcile budget forecast and actual expenses within relevant budget line items. Submit invoices for payment.

General Administration: Provide administrative assistance in additional areas as required i.e. uniform management, volunteer/workforce accreditations, setup of rooms, experience surveys etc.

Qualifications and Experience:

Essential

• Exceptional interpersonal and communication skills, both written and verbal,
• Strong organisational and time-management skills, with the ability to manage multiple tasks under pressure,
• Demonstrated problem solving abilities, especially in fast-paced and dynamic environments.

Desirable

• A background in the sport of beach volleyball is advantageous but not essential,
• Proven experience in volunteer coordination, human resources, events, or related fields,
• Qualifications in event management, human resources or sports management,
• Experience in working in major events or sporting competitions.

Knowledge and Skills:

• Excellent stakeholder relationship management.
• Ability to work under pressure, prioritise tasks and meet critical deadlines whilst managing multiple projects simultaneously.
• Exceptional time management and organisational skills.
• Strong ability to work as part of a team.
• Excellent communication skills, both written and verbal.

Personal Attributes:

• Communication: Exceptional verbal and written communication skills, with the ability to engage effectively with diverse groups and individuals.
• Teamwork: Collaborative approach, working closely with internal teams, external partners, Volleyball SA, and volunteers.
• Organisation: Ability to develop and implement structured plans, manage complex schedules, and maintain accurate records.
• Stakeholder Management: Strong relationship-building skills to engage and manage various stakeholders, from community groups to corporate partners.
• Leadership: Motivational and supportive leadership style, aiming to inspire and retain volunteers.
• Resilience: Ability to be resilient and push through difficult situations, keep calm under stress and process problem solving skills in a calm thoughtful way.

Work Conditions:

The Adelaide-based position will commence from March 2025.

The Championship delivery phase will require extensive after hours and weekend work, particularly throughout October and November 2025.

Renumeration to be discussed and agreed upon based on experience and qualifications